FAQS

CASH ON DELIVERY (COD)

1. How do I pay Cash on Delivery (COD)?

Once all items you wish to purchase have been added to your cart, follow the steps below to pay with COD:

Click ‘Proceed to Checkout’

Fill in the ‘Billing Information’ and ‘Shipping Method’ forms

In the Payment Information form, select “Cash on Delivery” Click on “Place Order”

Note your Order Number which will be provided to you at the “Thank You” page

Your package will be delivered via courier.

You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.

2. Are there any additional charges for Cash on Delivery for e.g. cash handling charges?

There are no additional charges for Cash on Delivery.

3. In how many destinations is this service available?

The COD service is available all over Pakistan.

4. If there are multiple items ordered, will they be delivered at the same time? If not, then will the payment be in portions or otherwise?

We ship all the items in one package. In case of any exceptions, customers will be notified, and payments will be adjusted accordingly.

5. Do shipping charges vary with the weight of the order?

Yes, they may vary on bulk shipments.

6. How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?

Delivery agents make three attempts to deliver a parcel. Kindly write complete address, country and area code while placing an order. On the third failed attempt, the item will be returned to us.